About our Fit Process

Dedicated to Fitting You

No two feet are the same. Not even your own two feet. That’s right, nearly 80 percent of us have a noticeable discrepancy between our left foot and our right foot. We may also have a bunion, a wider heel or a lower arch. What amounts to a millimeter's difference in shape or size between your feet could mean the difference between comfortably making it through your run or deciding not to take the first step at all.

That’s where we come in. We’ve been dedicated to finding the perfect fit for our customers for over 40 years. The Fleet Feet Outfitting Process focuses on providing you with running shoes that fit properly, gear that improves your experience and knowledge to help you move your best—whether that’s a 10-minute walk or a three-hour marathon. Welcome to the Fleet Feet fit id® experience.

The process take about 30 minutes, so we do ask that you schedule an appointment

To start off,

we will ask about your goals and what you are looking for in the abilities of your shoe. We will also ask about any past/current injuries and if you are experiencing any pain currently.

After the interview,

we will 3D scan your foot - our state-of-the-art scanner uses a set of specialized cameras to capture 12 precise data points to construct a 3D image of your foot. Measurements like foot length, width, volume and arch height help us fit you in the best shoes for your unique feet.

Fleet Feet outfitters create a profile for you based on your 3D scan so you can save your data and revisit it later as you shop for shoes either in store or online. We can even order custom insoles so you can take your unique support system with you when you buy new shoes.

Once we have a 3D scan of your foot,

we will send you across our pressure plate system to analyze your gait pattern and the pressure points on your feet as you walk. This helps us get a clear idea of the way your body moves and the support and cushioning you may need based on the natural rolling motion of your feet.

At the end of the day,

the shoes that feel good are probably good for you. But it doesn’t hurt to have a little help to keep you feeling healthy mile after mile. Using your 3D scan and pressure plate reading, our Outfitters will suggest and fit you in shoes, insoles and socks that are best suited to your needs.

While nothing beats the in-store fit experience, you can learn more about finding your perfect fit here:

Read our article: How to Choose Running Shoes

Click here to learn more about our fit process